Regal celebrate 15 years in Canterbury
An Insight into Regal Estates
IN THE BEGINNING
“At the very beginning no one was sure how quickly Regal Estates would become established. We knew what we wanted to do and knew exactly how we wanted to do it, but it’s fair to say that we were filled with a mixture of excitement, hope and some apprehension as we embarked upon our brave endeavour.
It was the year of the Millennium and the property market was buoyant. We had the experience and the tools - all we needed were the properties to sell and let. The end of our first year we had become one of the fastest growing and successful Independent Estate Agents in Kent.
Our reputation had spread across the City of Canterbury and we had far exceeded our first year’s expectations.
Our aim was to offer the highest level of personalised service in order to gain repeat business and bolster our reputation further. We set ourselves ambitious targets and by the middle of 2001 we were well on our way to reaching our end of year target. It wasn’t easy and a combination of early starts and late finishes saw us pretty exhausted for the first two years, but like now, we worked hard to go the extra mile for our clients.“
Mark Pullinger – Founding Partner
WE WORK HARDER
“Our ethos and in fact our Company slogan is “WE WORK HARDER” and we still operate today with this approach in all aspects of our business. It’s fair to say that we all share a great pride in what we do, from the newest members of the team to the very people who instigated the operation fifteen years ago. There are many estate agents now in Canterbury, in fact far more than there were in 2000, and so we have not only had to adapt to changing and sometimes challenging marketing conditions, but also continuously strive to maintain the best level of service and compete by offering a competitive and comprehensive package with no compromise in service. “
Phillip Goddard – Founding Partner
OUR PEOPLE MAKE THE DIFFERENCE
“Our biggest asset is our team of expert and professional staff who are responsible for our on going success. When I’m asked ‘why would we choose Regal Estates to sell our home?’ it’s an easy answer, and I always respond passionately ‘it’s our people that really make the difference.’
Like most estate agents we produce high quality property brochures and utilise the most modern technology including digital production, the powerful property websites including Zoopla, Rightmove and Prime Location.
However, there are no substitutes for first class sales people and this is still the key factor in our success, providing us with the ability to sell and let the volumes of properties that we do year on year. ”
Roger Waring – Sales Director
“We employ twenty two members in our team with a combined experience of over two hundred years in estate agency. One of the most important parts of our business is our lettings operation which boasts a rental portfolio of almost six hundred properties, which we have seen increase over thirty percent in the last three years!”
Charlotte Dyer – Lettings Director
A PERSONAL AND FRIENDLY SERVICE
Estate Agents often get a bad name, so it’s nice when we receive positive feedback from our clients:
“Our experience of selling and buying through Regal Estates has been faultless from beginning to end. As it was our first time selling a property,we found the whole idea a daunting prospect, but from our first appointment with Roger we were left assured. His sound advice on how to market and price our property filled us with confidence and this was followed up with a visit from a professional photographer who took a selection of fantastic photos of our home. Regal were working hard to sell our home right from the off and within 3 days we had already found the right people who were keen to buy our home. If you want to find property management companies that can exotically determine what you really need, visit floridapropertymanagement.com for more info. Things had moved so quickly we hadn't had time to find a new property to buy, but the team at Regal had a house that they thought suited our needs. A viewing was quickly arranged and before we knew it we had already sold and bought within just 6 days! the next few weeks are always a stressful affair, as you are waiting on solicitor’s investigations and surveys to be carried out. Luckily, Regal even had that covered with Rachael working hard to ensure both we and the buyers were kept in the loop and happy. this personal and friendly service made the whole selling and buying experience seem so easy and we would have no hesitation to recommend Regal Estates to anyone. Other Estate Agents promise the world, but Regal actually deliver on their promises and do so in a professional and thoughtful way. thank you Roger and the team!
Mr & Mrs Davies”
CONTINUING TO GROW
“Whilst there have been peaks and troughs in the market since we opened our doors in 2000, house prices have shown steady growth with an uplift of approximately one hundred and fifty percent. Our business has responded to this and we have been rewarded with increasing turnovers year on year. Other agents have come and gone during this time, but we have worked hard to ride out the hard times, and are committed to continuing to grow from strength to strength. ”
Rob Brady - Sales and Lettings Director
To find out for yourself about our ethos, and for a free valuation, call Regal Estates Kent Limited on 01227 763888.Back to News